Multiple Layers of Security

Both my card issuer and Visa, USA agree- Its not their problem.

Visa, USA:

"While we at Visa are concerned about the satisfactory resolution of complaints regarding merchants, we do not have access to cardholder accounts or merchant records. As a result, we cannot contact merchants directly.

What we can do is suggest that you notify your Visa Issuer of any merchant practices that you feel are inappropriate."

Chase Bank:

"Please be advised that we do not have any means of taking
away LillianVernon.Com's privilege to accept Visa. If you
wish to file a complaint against this merchant, please
contact Visa directly at 1-800-847-2911."

Compare those statement with Visa, USA's homepage:

"Visa offers cardholders extensive protection through multiple layers of security, so you can feel confident and secure—no matter how you use your Visa card."

So Visa would love to help but sadly there is nothing they can do. Chase feels the same. Yet have no fear- you are protected by "multiple layers of security".