Wednesday, March 14, 2007

Fair Warning

Michelle Laird:

Please be advised that our tests indicate that SmartHome.com is breaking publicly available Mastercard merchant requirements by sharing personal credit card information with WebLoyalty.com/WLI*Reservation Rewards. Because of this, we at WebBetrayal.com have filed a formal merchant complaint with Mastercard, USA.

Obviously this is dissapointing. Not just because Smarthome.com has set itself as a leader in home improvement and home automation products- but because the first sentence of your Privacy page states:

"For more than 15 years, SMARTHOMEā„¢ has been committed to providing you with a high-quality shopping experience with respect for your security and privacy."

It further gives us concern that a subscriber to the Merchant Risk Council, which shows your commitment to online fraud, would give their customers' personal financial information to a third party.

If this is in error please let us know at your earliest convenience.

Michael R McNett

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