Monday, May 14, 2007

FTC Response

My next logical step was to file a complaint with the FTC. According to the Who We Are page at www.FTC.gov:

The Federal Trade Commission is the nation's consumer protection agency. The FTC's Bureau of Consumer Protection works For The Consumer to prevent fraud, deception, and unfair business practices in the marketplace. The Bureau:

- Enhances consumer confidence by enforcing federal laws that protect consumers

- Empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception

- Wants to hear from consumers who want to get information or file a complaint about fraud or identity theft


However, in response to my complaint regarding WebLoyalty.com the FTC wrote in part:

"In general, the Commissions position has been one in favor of self regulation by the industry."


and

"As you can see, there are many federal laws and government agencies safeguarding consumer privacy. There are also many state laws that deal with these subjects. If you believe your privacy has been violated you should also check with your local law enforcement agencies to determine what actions you can take."


Lets just think about that for a while.

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